If you need help with your purchase, access to your digital materials, billing questions, or refund requests, you can contact ScaleCore using the information below.
E-mail: support@scalecorehub.com
Phone: +55 15 99658-5155
Business address: Rua Lucia de Almeida, 262, Sorocaba, SP, Brazil
We aim to respond to support requests within 2 business days.
The ScaleCore Personal Toolkit is delivered digitally. After purchase, customers receive access to the digital materials. No physical product will be shipped.
Digital access is intended to be available immediately after a completed purchase. If a customer does not receive access or has trouble opening the materials, they should contact support@scalecorehub.com and we will help resolve the issue.
The product includes a PDF guide, printable checklists, worksheets, and quick-reference materials.
Payments are securely processed by Stripe. ScaleCore does not store full card numbers, CVC codes, or full payment credentials.
Refund requests must be sent to support@scalecorehub.com within the eligible refund period described in the Refund Policy.
ScaleCore Personal Toolkit is a standalone educational digital product. It does not include coaching, consulting, professional advice, or personalized recommendations.